Terms and Conditions

1. Introduction

Welcome to Promac Paints. These Terms and Conditions govern your use of our services and website. By accessing our website or purchasing our products, you agree to comply with these terms.

2. Products

Promac Paints offers a range of paint products, including Promac Core, Easycoat, ECoat, Rubber Duck, and Yes! Wood. Detailed descriptions of our products are available on our website.

3. Orders and Payment

All orders are subject to acceptance and availability. Payment terms will be specified at the time of purchase. We accept various payment methods as indicated on our website.

4. Pricing

Prices for our products are listed on our website and are subject to change without notice. The final price will be confirmed at the time of order placement.

5. Delivery

We strive to deliver products within the estimated timeframes. However, delivery times are not guaranteed and may be affected by factors beyond our control. Delivery charges will be specified at the time of purchase.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange, subject to our return policy. Products must be returned in their original condition.

7. Warranty and Liability

Promac Paints provides a warranty for its products as specified on the product packaging or our website. Our liability is limited to the replacement of defective products and does not cover consequential damages.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Promac Paints and is protected by intellectual property laws. Unauthorized use of our content is prohibited.

9. Privacy

We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the collection and use of your information as described in our privacy policy.

10. Changes to Terms

Promac Paints reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes. Continued use of our services implies acceptance of the revised terms.

11. Governing Law

These terms and conditions are governed by the laws of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of South African courts.

12. Contact Information

For any queries or further information regarding these terms and conditions, please contact us at:

Head Office:

354 Derdepoort Road, Silverton, Pretoria, 0184

Email: info@promacpaints.co.za

Phone: 012 804 7305